|
You
can also read this TopTen here.
1.
Give great value to your ability to listen
well.
2.
Give great value to your ability to build
lasting relationships with your customers.
3.
Know your product . . . be an expert!
4.
Rely on great service where words fail.
5.
Don't worry unduly over harmony with staff
and colleagues.
They
may not even notice your irritation.
6.
Keep territorial issues in perspective.
If
you make enough money at this, you can
retire and have all the space you need!
7.
Have a reliable message center like Voice
Mail, not a human.
This
permits you to hear calls at your convenience,
get the entire gist of the conversation
and carefully consider your response
before replying.
8.
Don't resent the answering machine.
Answering
machines are your friend. Answering
machines put some space between you
and your client while permitting you
to be reasonably timely in your responses.
9.
Don't listen to advice from extroverts.
It won't work.
10.
Have confidence in the knowledge that
some of the world's greatest salespeople
are introverts. (Who knew?)
About
the Submitter:
This
piece was originally submitted by Nancy
R. Fenn, Vision Coach, Astrologer and
Personal Consultant, who can be reached
at freya200@hotmail.com, or visited on
the web.
Copyright
2000, 2001, 2002 by Thomas J. Leonard.
May be distributed if full attribution
is given and copyright notice is included.
topten.org
is a service of CoachVille.com,
the leader in coach training.
|
